Data Protection
Jedida The Art of Sark Privacy Policy
This privacy policy describes how your personal information is collected, used and shared when you use or make a purchase from jedida-theartofsark.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including web browser information, IP address, time zone information and some of the cookies installed on your device . As you navigate the site, we also collect information about the individual web pages or products you view, the websites or search terms that brought you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies: -
- "Cookies" are data files that are stored on a device or computer and are often anonymous contain a unique identifier. More information about cookies and how to disable cookies can be found at http://www.allaboutcookies.org.
- "Log files" log actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamp.
- "Web beacons", "tags" and "pixels" are electronic files used to collect information about how you navigate the website. - - [INSERT DESCRIPTION OF OTHER LOGGING TECHNOLOGIES USED]] [
When you buy or attempt to buy something on the Site, we also collect certain information about you. This includes name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ALLOWED PAYMENT METHODS]]), email address, and phone number. We refer to this information as "Order Information". [INSERT OTHER INFORMATION COLLECTED: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]] [
In this Privacy Policy, we refer to both device information as well as order information.
HOW DO WE USE YOUR PERSONAL DATA?
We generally use the order information we collect to fulfill orders that we receive through the website (including to process your payment information, preparing for shipment and sending you invoices and/or order confirmations).
We also use this order information to:
- Communicate with you;
- Check our orders for potential risk or fraud and Provide you with information or advertising related to our products
- or services, where consistent with your privacy settings. [AND ERE INSERT USES OF ORDER INFORMATION]] [
We use the device information we collect to check for potential risks and fraud (in particular your IP address) and generally to improve and optimize our website (e.g. by analyzing how our customers navigate and interact with the Site, and to measure the success of our marketing and advertising campaigns). [[INSERT OTHER USES OF DEVICE INFORMATION INCLUDING: ADVERTISING/RETARGETING]]
SHARE YOUR PERSONAL DATA
We share your personal information with third parties who assist us in using your personal information as described above. For example, we use Shopify to power our online store. For more information about how Shopify uses your personal information, please visit: https://www.shopify.com/legal/privacy.We also use Google Analytics to understand how our customers use the website. You can find more information about how Google uses your personal data here: https://policies.google.com/privacy?hl=de. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or to respond to any other lawful request for information we receive, or to otherwise protect our rights. [[INSERT IF USING REMARKETING OR TARGETED ADVERTISING]]
BEHAVIOR-BASED ADVERTISING
Use as described above we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online- advertising/how-does-it-work.
You can opt out of targeted ads here:[[ INSERT OPT-OUT LINKS FROM THE SERVICES YOU USE.]]
COMMON LINKS INCLUDE:
- FACEBOOK – https:// www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
- BING – https://advertise.bingads.microsoft.com/en - us/resources/policies/personalized-ads ]]
You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/. DO NOT TRACK
Please note that we do not change our website's data collection and use practices when we receive a "Do Not Track" signal from your browser. [[INSERT IF YOU ARE IN EU ARE ROPA OR YOUR SHOP HAS CUSTOMERS IN EUROPE]]
YOUR RIGHTS
If you are a European resident, you have the right to access and correct the personal information we hold about you, Request update or deletion. If you wish to exercise this right, please contact us using the details below.
If you are a European resident, please also note that we process your data in order to perform contracts with you (e.g. when you place an order through the Website) or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including Canada and the United States.
DATA RETENTION
When you place an order through the Site, we retain your order information for our records unless you ask us to delete that information. [INSERT IF AGE RESTRICTION REQUIRED]]
MINORS
The site is not intended for persons under the age of [[ INSERT AGE]] years old.
CHANGES
We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
If If you need more information about our privacy practices, have questions, or wish to make a complaint, please contact us by email at jedida-theartofsark@hotmail.com or by post at the address below: Technikerstrasse 74, Innsbruck, Tyrol, 6020, Austria.
Conditions TERMS AND CONDITIONS
---- OVERVIEW
This website is operated by Jedida The Art of Sark. Throughout the website, the terms "we", "us" and "our" refer to Jedida The Art of Sark. Jedida The Art of Sark offers this website, including all information, tools and services available on this website, to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you are using our "Service" and you agree to be bound by the following terms and conditions ("Terms and Conditions", "Terms"), including the additional terms and conditions and policies mentioned herein and/or available via hyperlink.
These Terms and Conditions apply to all users of the website, particularly users who are visitors, suppliers, customers, merchants and/or content creators. Please read these Terms and Conditions carefully before accessing or using our website . By accessing or using any part of the website, you agree to these terms and conditions. If you do not agree to all of the terms and conditions of this Agreement, do not access the Website or use any Services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.
Any new features or tools added to the current shop will also be subject to the terms and conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check this page for any changes. Your continued use of or access to the site following the posting of any changes will constitute acceptance of those changes. Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
With Consent to these terms and conditions, you represent that you are at least the age of majority in your country of residence, or that you are the legal age of majority in your country of residence and have given us your consent to allow your dependents who are minors to use this website. you may not use our products for any illegal or unauthorized purpose, nor may you, by using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not install any worms or viruses or any other code destructive in nature. Breach or breach of any of these Terms will result in immediate termination of your Services.
CHAR NITT 2 - GENERAL CONDITIONS
We reserve the right to refuse service to any person at any time for any reason. You acknowledge that your information (excluding credit card information) will be transmitted unencrypted and (a) transmissions over various networks; and (b) modifications to conform and adapt to the technical requirements of any connected network or device.Credit card information is always encrypted when transmitted over networks You agree not to use, access or access the Service or any contact on the Website through the the Service is offered to reproduce, duplicate, copy, sell, resell or exploit. The headings used in this Agreement are for convenience only and will not limit or otherwise affect these Terms
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if any information provided on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without checking primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided for your convenience only. We reserve the right to change content on this website at any time, but we have no obligation to update any information on our website. You agree that you are responsible for monitoring changes to our website.
SECTION 4 - CHANGES TO SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. Shopify will not be liable to you or any third party for any modifications, price changes, Suspension or suspension of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may only be available online through the Website. These products or services may only be available in limited quantities and are subject to return or exchange in accordance with our returns policy. We have made every effort to ensure that the colors and images of our products that appear in the shop are as accurate as possible possible to represent. We cannot guarantee that your computer screen will display every color correctly. We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice and at our sole discretion. We reserve the right to withdraw any product from the range at any time. Any offer for any product or service made on this site is void where prohibited. We do not guarantee the quality of any products, services, information or other materials provided by you purchased or acquired will meet your expectations, or that errors in the service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to cancel any order that you place with us give up, refuse. We may, at our sole discretion, limit or cancel purchase quantities per person, per household or per order.These restrictions may include orders placed by or under the same customer account or credit card and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you by using the Email and/or the billing address/phone number provided at the time of ordering. We reserve the right to limit or prohibit any orders that, in our sole discretion, appear to have been placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for indicate all purchases made in our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary. For more details, please read our returns policy.
SECTION 7 - ADDITIONAL TOOLS
We may provide you with access to third party tools that we do not monitor, control or influence. You agree that we can use the Provide access to these tools "as is" and "as available" without any guarantees, representations or conditions of any kind and without any endorsement. We have no liability whatsoever arising out of or related to your use of any additional third-party tools. Any use of any additional tools offered through the Website is at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which the tools are made available by the relevant third party(s). We may also introduce new services and/or features in the future offer through the website (including the publication of new tools and resources). Such new features and/or services are also subject to these Terms of Service.
SECTION 8 - THIRD PARTY LINKS
Certain content, products and services available through our Service may include material from third parties. Third party links on this website may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or its accuracy, and we do not guarantee and have no liability or responsibility for any material or website, or for any other material, product or service provided by a third party. We will not be liable for any damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please read the third party's policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding Third Party Products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit certain Submissions (e.g.Contest Entries) or submit creative ideas, suggestions, suggestions, plans or other materials online, by email, by post or otherwise (collectively, "Comments") or any creative ideas, suggestions, suggestions, plans or other materials (collectively, "Comments") without solicitation from us, you agree that we may post any Comments that you transmit to us may, at any time and without restriction, edit, reproduce, publish, distribute, translate and otherwise use in any medium. We have no obligation, and shall not, (1) keep any Comments confidential; Pay compensation for comments; or (3) respond to comments. We may consider any Content that we, in our sole discretion, to be unlawful, abusive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or the intellectual property of any party or classify, monitor, edit or remove, but are not, in violation of these Terms of Service obligated to do so. You agree that your comments will not violate any right of any third party, including but not limited to copyright, trademark, privacy or publicity rights or any other personal or proprietary right. You further agree that your comments will not be libelous, defamatory or otherwise unlawful, abusive, hateful or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website or application. You may not use a false e-mail address, impersonate any person, or mislead us or third parties as to the origin of any Comments. You are solely responsible for your comments and their accuracy. We are not responsible or liable for any comments posted by you or any third party.
SECTION 10 - PERSONAL DATA
The transmission of personal data via the shop is subject to our privacy policy. Please read our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally our website or service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers , product shipping fee, delivery time and availability included. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or to cancel orders, or to cancel orders if any information relating to the Service or on any related website is incorrect. We assume no obligation to update, amend or clarify any information relating to the Service or on any related website, including but not limited to pricing information, unless this is required by law. Any update dates provided with respect to the Service or on any related website should not be taken as an indication that any information relating to the Service or on any related website has been changed or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content for: (a) any unlawful purpose; (b) to solicit others to perform or participate in any illegal activity; (c) to violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, hurt, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will in any way affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to disrupt or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website if you fail to comply with any of the Prohibited Uses.
SECTION 13 - DISCLAIMER; LIMITATION OF LIABILITY
We do not warrant, represent or guarantee that use of our service will be uninterrupted, timely, secure or error-free. We do not guarantee that the results obtained from using the service can be obtained is accurate or reliable. You agree that from time to time we may remove the service indefinitely or discontinue it at any time without notice to you. You expressly agree that use of the Service or inability to use the Service is at your sole risk. The Service and all products and services offered to you through the Service are provided to you (except as expressly provided by us) "as is" and "as available" for your use without any representations, warranties or conditions of any kind, neither express nor implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, non-infringement or non-infringement. In no event shall Jedida The Art of Sark, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, lost data, replacement costs or similar damages, whether based in contract, tort (including negligence) or strict liability or otherwise arising out of the use of the Service or products procured through the Service, or for any other claim related in any way to the use of the Service or any product, including but not limited to errors or omissions in contentor any loss or damage of any kind arising out of the use of the Service or any content (or products) published, transmitted or otherwise made available through the Service, even if advised of the possibility As some countries or any jurisdiction that does not allow the exclusion or limitation of liability for consequential or incidental damages in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree , Jedida The Art of Sark and our parent, subsidiaries, affiliates, partners, officers, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees in connection with any claim or demand, including reasonable attorneys' fees, made by third party as a result of your breach of this Al l the Terms and Conditions or the documents incorporated herein by reference, or your violation of any law or the rights of any third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms and Conditions is found to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the extent permitted by law and the unenforceable portion shall be deemed severed from these Terms and Conditions, such determination not affecting shall prevail over the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties that arose prior to the date of termination will survive termination of this Agreement for all purposes. These general terms and conditions are valid as long as until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our Website. If, in our sole discretion, you fail to comply with any provision of these Terms of Service , or we suspect we may terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination and/or deny you access to (or any part of) our Services.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions, as well as any policies or operating rules published by us on this website or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service and supersede any prior or contemporaneous agreements , communications and offers, oral or written, between you and us (including but not limited to previous versions of the Terms and Conditions) Any ambiguity in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
SECTION 18 - APPLICABLE LAW
These Terms and Conditions and any separate agreements under which we provide services to you are governed by the laws of Technikerstrasse 74, Innsbruck, Tirol, 6020, Austria and are to be interpreted according to these.
SECTION 19 - CHANGES TO THE TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, in our sole discretion, to update, change or update any part of these Terms and Conditions to replace it by posting updates and changes to our website. It is your responsibility to regularly check our website for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service will constitute acceptance of those changes.
SECTION 20 - CONTACT DETAILS
Questions Terms and Conditions should be sent to us at jedida- theartofsark@hotmail.com.
Terms & Conditions
- right of withdrawal
- Scope of application
- Conclusion of contract
- Right of withdrawal
- Prices and terms of payment
- Delivery and shipping conditions
- Retention of title
- Liability for defects (warranty)
- Applicable law
- Alternative dispute resolution
1) Scope of application 1 "
.1 These General Terms and Conditions (hereinafter referred to as GTC") of Dagmar Klapeer (hereinafter referred to as "Seller"), shall apply to all contracts for the delivery of goods, which a consumer or entrepreneur (hereinafter referred to as "Customer") with the Seller with regard to the goods on his homepage. Herewith the inclusion of the customer's own terms and conditions, unless otherwise agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. can be attributed to them.
1.3 An entrepreneur within the meaning of these GTC is a natural or legal person legal person or a partnership with legal capacity who, when concluding a legal concluding a legal transaction in the exercise of their commercial or independent professional activity.
2) Conclusion of contract
2.1 The product descriptions contained on the seller's homepage product descriptions do not constitute binding offers on the part of the seller, but serve to submit a binding offer by the customer.
2.2 The customer can submit the offer via the contact form integrated into the seller's homepage. In doing so, the customer submits a legally binding contractual offer in relation to the goods contained in the contact form after making an inquiry regarding an exhibited painting.
2.3 The seller may accept the customer's offer within five days, by sending the customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by the customer is decisive in this respect, or by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or by requesting payment from the customer after the customer has placed the order. If several of the aforementioned alternatives exist, the contract is concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the offer is sent by the customer and ends at the end of the fifth day following the sending of the offer. If the Seller does not accept the Customer's offer within the aforementioned period, this shall be deemed a rejection of the offer with the consequence that the Customer is no longer bound by his declaration of intent.
2.4 If a payment method offered by PayPal is selected, payment shall be processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement- full or - if the customer does not have a PayPal account - subject to the terms and conditions for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full. If the customer pays by means of a payment method offered by PayPal that can be selected in the online ordering process, the seller already declares acceptance of the customer's offer at the time the customer clicks the button that completes the ordering process.
2.5 When submitting an offer via the seller's contact form, the text of the contract is saved by the seller after the contract is concluded and sent to the customer in text form (e.g. email, fax or letter) after the customer's order has been sent. The seller will not make the text of the contract available beyond this.
2.6 Before submitting a binding order via the seller's contact form, the customer can recognize possible input errors by carefully reading the information displayed on the screen. An effective technical means of better recognizing input errors can be the browser's magnification function, which enlarges the display on the screen.
2 .7 The German and English languages are available for the conclusion of the contract.
2.8 Order processing and contact are generally carried out by e-mail and personal order processing. The customer must ensure that the e- mail address provided by him for order processing is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.
3) Right of withdrawal
3 .1 Consumers are generally entitled to a right of revocation unless it is a commissioned work.
3.2 Further information on the right of withdrawal can be found in the seller's withdrawal policy.
4) Prices and terms of payment
4.1 Unless otherwise stated in the seller's product description, the prices quoted are total prices. Value added tax is not shown, as the seller is a small business within the meaning of the UStG. Any additional delivery and shipping costs will be indicated separately in the respective product description.
4.2 For deliveries to countries outside the European Union, further costs may be incurred in individual cases for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to the transfer of funds if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 The payment option(s) will be forwarded to the customer by e- mail.
5) Delivery and shipping conditions
5.1 If the seller offers to ship the goods, delivery shall be made within the delivery area specified by the seller to the delivery address specified by the customer, unless otherwise agreed. The delivery address specified in the seller's order processing is decisive for the processing of the transaction.
5.2 If the delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply with regard to the costs for the return shipment if the customer effectively exercises his right of withdrawal. If the customer effectively exercises his right of withdrawal, the provision in the seller's withdrawal policy shall apply to the return costs.
5.3 If the customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the customer as soon as the seller has delivered the goods to the forwarding agent, carrier or other person or institution designated to carry out the shipment. If the customer is acting as a consumer, the risk of accidental loss and accidental deterioration of the goods sold shall not pass to the customer until the goods are handed over to the customer or a person authorized to receive them. Notwithstanding this, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the customer, even in the case of consumers, as soon as the seller has delivered the goods to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment, if the customer has commissioned the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment and the seller has not previously named this person or institution to the customer.
5.4 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-delivery. This shall only apply in the event that the Seller is not responsible for the non- delivery and the Seller has concluded a specific covering transaction with the supplier with due care. The seller shall make every reasonable effort to procure the goods. In the event of non- availability or only partial availability of the goods, the customer shall be informed immediately and the consideration shall be reimbursed without delay.
5 .5 The customer is free to collect the goods himself. ) Retention of title
6 If the seller makes advance payment, he shall retain title to the delivered goods until the purchase price owed has been paid in full. Commissioned work is also the property of the seller until the purchase price owed has been paid in full. A down payment of 50% is required from the seller and no right of withdrawal is granted, as the commissioned work is produced according to customer specifications and tailored to the customer's personal wishes.
7) Liability for defects (warranty)
7.1 Unless otherwise stated in the following provisions, the provisions of statutory liability for defects shall apply. This does not apply to contracts for the delivery of goods:
7.2 If the customer acts as an entrepreneur, the seller has the choice of the type of subsequent performance.
.3 The aforementioned limitations of liability and shortening of 7 time limits shall not apply to claims for damages and reimbursement of expenses by the customer, in the event that the seller has fraudulently concealed the defect, for goods that have been used for a building in accordance with their normal use and have caused its defectiveness,
7.4 Furthermore, for entrepreneurs, the statutory limitation periods for any existing statutory right of recourse shall remain unaffected.
7.5;If the customer acts as a consumer, he is requested to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer fails to do so, this shall have no effect on his statutory or contractual claims for defects.
8) Applicable law
The law of the Republic of Austria shall apply to all legal relationships between the parties to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply insofar as the protection granted by mandatory provisions of the law of the country in which the consumer has his habitual residence is not withdrawn.
9) Alternative dispute resolution
9 .1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
9.2 The seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
Shipping
- It usually takes 3-7 days to process an order, after which it will be shipped.
- Delivery time depends on your location and is estimated as follows:
- Europe: 6 - 8 business days
- USA: 13 - 14 business days
Will I be charged customs fees for my order?
International orders may incur an additional duty and tax fee. This fee is beyond our control and is determined by the local customs office. Customs regulations vary from country to country. Therefore, please inquire directly at the local customs office whether they charge duties and taxes on your purchases.
You will receive a tracking link via email when your order ships. If you have any questions about tracking or your shipment, email us at [jedida-theartofsark.com].
I received a wrong/damaged product, what should I do?
We are very sorry if the product you ordered arrived damaged. To help us fix this quickly, please email us at [jedida- theartofsark.com] within a week with photos of the damaged product, the order number, and any other details you have about your order.
We will send you a solution as soon as possible! Please note our return policy: https://jedida-theartofsark.com/pages/wiederruf Customized work will be shipped after a drying period of 28 days after completion of the order.
Recall
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to their commercial nor their independent professional activity: I for english translation scroll down
A. Cancellation policy Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
Commissioned works are excluded from the right of withdrawal, as these are produced according to customer specifications and are tailored to the customer's personal wishes.
To exercise the right to cancel, you must inform us (Dagmar Klapeer, Technikerstrasse 74, 6020 Innsbruck, Österreich, Tel.: 06764565194, E-Mail: jedida-theartofsark@hotmail.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e- mail). You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Commissioned work is excluded from the right of withdrawal.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
General instructions
1) Please avoid damaging or contaminating the goods. Please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transportation damage.
2) Please do not return the goods to us freight collect.
3) Please note that the above paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal form
If you wish to cancel the contract, please complete this form and return it to us. To Dagmar Klapeer Technikerstrasse 74 6020 Innsbruck Austria E-mail: jedida-theartofsark@hotmail.com I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) _ ______________________________________________________ ______________________________________________________ _ Ordered on (*) ____________ / received on (*) __________________ ________________________________________________________ Name of the consumer(s) ________________________________________________________ Address of the consumer(s) _ _______________________________________________________ Signature of the consumer(s) (only for notification on paper) _________________________ Date(s) (*) Delete as appropriate